Health Information

While the focus is understandably on Coronavirus right now, it is important to remember that the NHS remains available for all who need it. This page provides advice on Coronavirus symptoms, but also what to do if you feel unwell for any reason, and how to look after our physical health and and mental wellbeing.


If you are feeling unwell with either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Please stay at home and self isolate for 7 days, or 14 days if a member of your household is showing symptoms. Please do not go to a GP surgery, pharmacy or hospital. If you are unsure please use 111 online coronavirus service to find out what to do.

To combat the spread of Coronavirus it is essential that everyone takes simple precautions such as regularly washing hands thoroughly for over 20 seconds with soap and water or alcohol-based hand wash. This may sound basic but it really is an effective way of slowing down transmission. Further information on Coronavirus and what to do is available here.


Feeling unwell?

If you feel you need medical support please do not wait to seek help. If you feel unwell, or need medical advice, you can contact your GP, or contact the NHS by phoning 111 or using their online service available here,

In an emergency always call 999. 

For guidance on how to seek help, and to find your local GP, please visit


Mental wellbeing

Many people are facing difficult circumstances and significant changes, without access to their usual support networks. This can be very challenging, and it is important that we make sure we look after our mental wellbeing as well as our physical health.

To help at this time the NHS has produced the following tips and advice:

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, please contact one of the organisations below to get support right away. Or see further NHS advice on dealing with a mental health crisis or emergency.

For urgent, non-emergency advice please contact the NHS by phoning 111 or using their online service available here,

In an emergency always call 999. 

Other services available include:

  • Samaritans: Free 24 hour listening support - call free on 116 123 or visit the Samaritans website
  • HopeLineUK: Crisis Support for Young People (under 35) - call 0800 068 41 41 or Text 07786 209697
  • CALM (the Campaign Against Living Miserably) - call 0800 58 58 58 or visit online for a free, anonymous webchat with trained staff
  • Mind (Woking) - call 07860 340 739 or email
  • Surrey Mental Health Crisis Helpline - call 0800 915 4644



See Also

Coronavirus Advice


Many people are concerned over Coronavirus and what it means for them, their families and communities. This page has been designed to provide up-to-date information, guidance and advice, including:

Health information

Government Information and Advice